Privacy Policy

Last Updated: August 4, 2026

Introduction

This Privacy Policy explains how canyon-side collects, uses, and protects your personal information when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you submit inquiry forms
• Travel preferences and requirements you share during consultations
• Payment information processed through secure third-party providers
• Communication records related to your travel bookings

How We Use Your Information

We use collected information to:

• Provide travel planning services and process bookings
• Communicate with you about your travel arrangements
• Improve our services based on customer feedback
• Comply with legal obligations and industry regulations

Information Sharing

We share your information only with:

• Travel service providers necessary to fulfill your bookings (hotels, airlines, tour operators)
• Payment processors for secure transaction handling
• Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to processing of your information for specific purposes
• Withdraw consent where processing is based on consent

Cookies and Tracking

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. See our Cookies Policy for detailed information.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Booking records are typically retained for seven years following travel completion.

International Data Transfers

When arranging international travel, your information may be transferred to service providers in other countries. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For privacy-related inquiries or to exercise your rights, contact us at:

canyon-side
45 Deansgate, Manchester M3 2AY, United Kingdom
Email: [email protected]